1. Izinkomishi zephepha zenziwe ngephepha lebanga lokudla eline-PE eyodwa, enokusebenza okuhle kokuvala.
2. Izinto zephepha zibushelelezi, okuhle ukuphrinta.
3. Lezi zinkomishi zekhofi ziyakwazi ukuhlonyiswa ngesivalo sepulasitiki, umkhono wephepha kanye notshani.
Izinto zalezi zinkomishi zekhofi ezilahlwayo ziyiphepha lebanga lokudla elinoqweqwe olulodwa lwe-PE lokuthintana nokudla.
Ingaphezulu lalezi zinkomishi ze-espresso libushelelezi futhi liyisicaba ngaphandle kwemiphetho egoqiwe ephukile.
Ingaphezulu lale nkomishi yekhofi elishisayo libushelelezi, elihle ukuliphrinta.Kunomklamo wokuphrinta ohlukile ongakhethwa.Idizayini yangokwezifiso ephrintiwe iyatholakala.
1. Yiziphi izinto zokwakha?
Impahla yale nkomishi yekhofi okufanele ihambe yiphepha lebanga lokudla elinoqweqwe olulodwa lwe-PE lokuxhumana nokudla.
2. Ungawuchaza kanjani umthamo wenkomishi yekhofi eshisayo?
1) Ivolumu ikalwa ibe ngamanzi agcwele ukuze kubonwe kuqala.
2) Amamodeli wamandla ahlukene ayatholakala ongawakhetha.
3) Sizokusekela ukuze uhlole umthamo wokubhekisela.
3. Indlela yokulawula inkinga yokuvuza ngesikhathi sokukhiqiza ngobuningi?
1) Ukukhiqizwa kulawulwa ngokuqinile yi-Quality System.
2) Ukuhlolwa kwamasampula okuvamile kuqhutshwa ngesikhathi sokukhiqiza.
4. Yiziphi izinto ezisizayo ezinganikezwa?
1) Izivalo zivame ukunikezwa.
2) Uma omunye umkhiqizo osizayo udingeka, sicela unikeze ulwazi oluhlobene, khona-ke sizozama konke okusemandleni ethu ukusekela.
5. Ngingawathola kanjani amasampula?
1) Amasampula akhona azoba mahhala, izindleko ezishibhile zizokhokhwa amakhasimende.
2) Imali yesampula entsha: Iyabuyiselwa lapho inani le-oda lokugcina lihlangana no-2*MOQ.
3) Isikhathi sokuhola sesampula: izinsuku ezi-3 kwesikhona;Izinsuku ezingama-7-15 ukuthola entsha.
4) Ukuthunyelwa kwesampula: Ngokuveza i-DHL/UPS/FEDEX, njll.
6. Ngingasithola kanjani isipho esincintisanayo?
1) Uma ikhona, sicela unikeze imininingwane edingekayo: Impahla yephepha, isitayela sendebe, Amandla, lokho ongakupakisha kanye nomklamo wokuphrinta.
2) Uma kungekho ukucaciswa okungenhla, ukuthumela amasampula esithenjwa nakho kuyasebenza.
3) Ngenani le-CIF noma i-CNF, sicela welule ichweba lokukhishwa.
7. Ngingakwenza kanjani ukuphrinta komklamo ngokwezifiso?
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